The Pitney Bowes company announced that a ransomware attack infected its systems and cause a partial system outage that made some of its
“Pitney Bowes was affected by a malware attack that encrypted information on some systems and disrupted customer access to some of our services. At this time, the company has seen no evidence that customer or employee data has been improperly accessed.” reads a press release published by the company.
“At this time, the company has seen no evidence that customer or employee data has been improperly accessed.”
The good news is that there is no evidence that hackers accessed company information. The company has hired an external security firm to support its investigation
The mailing system products were paralyzed by the attack, the company confirmed that the following systems are currently NOT working:
The company pointed out that even is its customers will not be able to refill their postage meter until the systems are restored, that can will be able to print postage if they have funds.
Clients with Mail360 and MIPro Licensing products have no access to Your Account, Data fulfillment, and some of our Support pages, with Software and Data Marketplace downloads
For Commerce Services clients, impacted solutions
The Software and Data products are not affected by the ransomware attacks because they do not access the
Customers can visit the page www.pb.com/systemupdate to receive up to date information on the incident.