AccuDoc Data Breach impacted 2.6 Million Atrium Health patients

Pierluigi Paganini November 29, 2018

Hospital network Atrium Health suffered a data breach, hacked accessed patients’ personal information after compromised the technology solutions provider AccuDoc.

Atrium Health offers healthcare and wellness programs in the Southeast of the United States through more than 40 hospitals and 900 care locations.

AccuDoc is a company providing technology solutions to the healthcare industry, including Hospital network Atrium Health.

Atrium Health was informed on October 1 that AccuDoc had detected unauthorized access to its databases that stored data related to payments made at several company locations, including Blue Ridge HealthCare System, Columbus Regional Health Network, NHRMC Physician Group, Scotland Physicians Network, and St. Luke’s Physician Network.

Hackers accessed to personal information on patients and guarantors (i.e. the individual paying for a patient’s bill), including name, date of birth, address, insurance policy details, medical record number, invoice number, account balance, date of service and, in some cases, social security number. The archive did not contain financial data or clinical/medical information.

The data breach impacted roughly 2.65 million patients, attackers gained access to AccuDoc systems for roughly one week between September 22 and September 29.

“Following an extensive forensics review, it appears that an unauthorized third party gained access to AccuDoc’s databases between September 22, 2018 and September 29, 2018.” reads the data breach notification published by Atrium Health.

“Based on the review, the information that may have been accessed included certain personal information about patients and guarantors (a person who is responsible for paying a patient’s bill), including first and last name, home address, date of birth, insurance policy information, medical record number, invoice number, account balance, and dates of service. For some individuals, the personal information may also have included Social Security numbers.” 

Atrium Health

The company pointed out that no personal information was stolen from AccuDoc’s database and that it is not aware of any misuse.

Atrium Health notified the affected individuals by mail, the company recommends monitoring account statements, bills, notices, and insurance transactions for incidents of unauthorized activity.

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Pierluigi Paganini

(Security Affairs – Atrium Health, data breach)

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