According to the second quarter earnings report, there were expecting losses between $200 million and $300 million due to “significant business interruption” because the company was forced to temporarily halt critical systems infected with the ransomware.
Now the Møller-Maersk chair Jim Hagemann Snabe has shared further details on the attack suffered by the company during a speech at the World Economic Forum this week.
Snabe explained that the attack forced the IT staff to reinstall “4,000 new servers, 45,000 new PCs, and 2,500 applications,” practically “a complete infrastructure.”
The IT staff worked hard for ten days to restore normal operations.
“And that was done in a heroic effort over ten days,” Snabe said.
“Normally – I come from the IT industry – you would say that would take six months. I can only thank the employees and partners we had doing that.”
Snabe defined the incident as a “very significant wake-up call,” a strong security posture for a company is essential for the development of its business.
Snabe pointed out that Maersk was the victim of the militarization of a cyberspace, the damages were caused by a cyber weapon used by a foreign government to hit Ukraine.
Maersk ship docks worldwide every 15 minutes, unloading between 10,000 to 20,000 containers. The effects of the attack were dramatic and only the heroic effort of the staff that manually restored the normal situation allowed to contain the damages.
Snabe claimed only “a 20 per cent drop in volumes,” and described the efforts of its IT staff as “human resilience”.
Snabe is aware of the risks for companies that operate on the Internet and urges an improvement of infrastructure.
“There is a need for a radical improvement of infrastructure.” he said.
Maersk chair also highlighted the importance of collaboration between companies, technology companies, and law enforcement.
Pierluigi Paganini is member of the ENISA (European Union Agency for Network and Information Security) Threat Landscape Stakeholder Group and Cyber G7 Group, he is also a Security Evangelist, Security Analyst and Freelance Writer.
Editor-in-Chief at "Cyber Defense Magazine", Pierluigi is a cyber security expert with over 20 years experience in the field, he is Certified Ethical Hacker at EC Council in London. The passion for writing and a strong belief that security is founded on sharing and awareness led Pierluigi to find the security blog "Security Affairs" recently named a Top National Security Resource for US.
Pierluigi is a member of the "The Hacker News" team and he is a writer for some major publications in the field such as Cyber War Zone, ICTTF, Infosec Island, Infosec Institute, The Hacker News Magazine and for many other Security magazines.
Author of the Books "The Deep Dark Web" and “Digital Virtual Currency and Bitcoin”.