tech support scam

Pierluigi Paganini January 23, 2020
250 Million Microsoft customer support records and PII exposed online

An expert discovered that over 250 million Microsoft customer support records might have been exposed along with some personally identifiable information. The popular researcher Bob Diachenko found an unprotected database containing over 250 million customer support records along with some personally identifiable information. The unprotected archive was containing support requests submitted to the tech giant […]

Pierluigi Paganini August 05, 2018
Tech Support Scams improved with adoption of Call Optimization Service

Security experts from Symantec are warning of tech support scams abusing Call Optimization Services to insert phone numbers. Crooks are improving their tech support scams by using Call Optimization Services that are commonly used in legitimate call center operations to perform: Tracking the source of inbound calls Creation and management of phone numbers Call load balancing Call forwarding […]

Pierluigi Paganini May 21, 2018
Hacked Drupal sites involved in mining campaigns, RATs distributions, scams

Crooks are exploiting known vulnerabilities in the popular Drupal CMS such as Drupalgeddon2 and Drupalgeddon3 to deliver cryptocurrency miners, remote administration tools (RATs) and tech support scams. Security experts at Malwarebytes reported that compromised Drupal websites are used to deliver cryptocurrency miners, remote administration tools (RATs) and tech support scams. Crooks are exploiting known vulnerabilities in the […]