Amazon confirmed an ongoing investigation of the allegations that some of its personnel sold confidential customer data to third party companies.
Amazon confirmed that it is investigating allegations that its staff sold customer data and other confidential information to third-party firms, particularly in China, a practice that violated the company policy.
The news was first reported by the Wall Street Journal, which discovered that the company staff sells customers data to merchants that are Amazon sellers.
“Employees of Amazon, primarily with the aid of intermediaries, are offering internal data and other confidential information that can give an edge to independent merchants selling their products on the site, according to sellers who have been offered and purchased the data, as well as brokers who provide it and people familiar with internal investigations.” reads the report published by the WSJ.
On Amazon, customers can buy products sold directly by the company along with goods from many other merchants.
The Wall Street Journal said cited the cases of intermediaries in Shenzhen working for group employees and selling information on sales volumes for payments ranging from 80 to more than 2,000 dollars.
“[Amazon is] conducting a thorough investigation of these claims.” Amazon spokesperson told AFP.
“We have zero tolerance for abuse of our systems and if we find bad actors who have engaged in this behavior, we will take swift action against them, including terminating their selling accounts, deleting reviews, withholding funds, and taking legal action,” the statement said.
The company is concerned by fake reviews by purported customers, the company started the investigation months ago.
Pierluigi Paganini is member of the ENISA (European Union Agency for Network and Information Security) Threat Landscape Stakeholder Group and Cyber G7 Group, he is also a Security Evangelist, Security Analyst and Freelance Writer.
Editor-in-Chief at "Cyber Defense Magazine", Pierluigi is a cyber security expert with over 20 years experience in the field, he is Certified Ethical Hacker at EC Council in London. The passion for writing and a strong belief that security is founded on sharing and awareness led Pierluigi to find the security blog "Security Affairs" recently named a Top National Security Resource for US.
Pierluigi is a member of the "The Hacker News" team and he is a writer for some major publications in the field such as Cyber War Zone, ICTTF, Infosec Island, Infosec Institute, The Hacker News Magazine and for many other Security magazines.
Author of the Books "The Deep Dark Web" and “Digital Virtual Currency and Bitcoin”.